Public administration 

This book provides an introduction to, and assessment of, the theories and

principles of public management, particularly the public sector reforms associ-
ated with the movement most often referred to as ‘the new public management’

and compares and contrasts these with the traditional model of public admin-
istration. The managerial programme is an international one, with quite similar

changes occurring in a range of different countries, although the extent of sim-
ilarity is a point of controversy. What is more, there is common intellectual

backing for these changes particularly in economic theory and the principles of
private management. For this reason the book concentrates on the broad sweep
of international developments rather than concentrating on individual national
case studies that could obscure key issues in a mass of unnecessary detail. 

Preface vi
1 An Era of Change 1
2 The Traditional Model of Public Administration 17
3 Public Management 44
4 The Role of Government 71
5 Public Enterprise 94
6 Public Policy and Policy Analysis 113
7 Strategic Management 132
8 Personnel and Performance Management 149
9 Financial Management 165
10 E-government 182
11 Managing External Constituencies 202
12 Public Management in Developing Countries 218
13 Accountability 236
14 Conclusion: A New Paradigm for Public Management 256
References 283
Index 295