Perfect phrases for documenting employee performance problems
Type
Book
Authors
ISBN 10
0071279245
ISBN 13
9780071279246
Category
Reference
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Publication Year
2008
Publisher
McGraw Hill, United States
Pages
xii, 130 p.
Subject
1. Performance—Terminology. 2. Employees—Rating of—Terminology. 3. Problem employees—Rating of—Terminology.
Tags
Abstract
Summary:
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.
Description
Contents:
Introduction
Part 1: Indispensable Communications Tools
Part 2: Lessons from the Best
Part 3: Additional Tips and Techniques
Conclusion: Minding the Gap Between Performance Problems and Optimum Performance!
Introduction
Part 1: Indispensable Communications Tools
Part 2: Lessons from the Best
Part 3: Additional Tips and Techniques
Conclusion: Minding the Gap Between Performance Problems and Optimum Performance!
Biblio Notes
G-00033
Number of Copies
1
