E-government and information technology management: concepts and best practices
Type
Book
Authors
ISBN 10
0999235958
ISBN 13
9780999235959
Category
Reference
[ Browse Items ]
Publication Year
2019
Publisher
Melvin & Leigh, Publishers, United States
Pages
ix, 253 p. : ill.
Subject
1. Internet in public administration--Textbook. 2. Electronic government information. 3. Public administration--Technological innovations.
Abstract
E-Government and Information Technology Management is an essential textbook for graduate and undergraduate programs across the world that are taking steps to incorporate courses on e-government/IT as they prepare their students to join the public sector workforce. The book also serves as a comprehensive guide for the growing body of researchers and practitioners in e-government.
The text is comprised of 12 chapters from e-government experts, all written in a clear writing style that balances theory and practice. Each chapter provides background information, critical resources, and emerging trends. Along with questions for class discussion, each chapter includes cases to demonstrate the importance of these areas to practitioners, researchers, and students of technology management and public affairs administration.
The text is comprised of 12 chapters from e-government experts, all written in a clear writing style that balances theory and practice. Each chapter provides background information, critical resources, and emerging trends. Along with questions for class discussion, each chapter includes cases to demonstrate the importance of these areas to practitioners, researchers, and students of technology management and public affairs administration.
Description
CONTENTS:
Preface
1. Introduction to E-Government by Aroon P. Manoharan and James Melitski
2. Privacy and Security by Younhee Kim and Andrew Ballard
3. Improving Usability by Yueping Zheng, Zhenzhen Zheng, Ming Ma and Ziwen Zu
4. Content for an Informed Citizenry by Tony J. Carrizales
5. Digital Governance Services by James Melitski
6. Citizen Participation by Aroon P. Manoharan and Sean Mossey
7. Social Media Management in Local Government by Lisa Mahajan Cusack
8. M-Government by Alex Ingrams
9. Big Data and Open Government by Alex Ingrams and James Melitski
10. The Digital Divide by Sean Mossey and Aroon P. Manoharan
11. The Functionality and Future of E-Government by Marc Holzer and Alan R. Shark
About the Authors and Contributors
Index
Preface
1. Introduction to E-Government by Aroon P. Manoharan and James Melitski
2. Privacy and Security by Younhee Kim and Andrew Ballard
3. Improving Usability by Yueping Zheng, Zhenzhen Zheng, Ming Ma and Ziwen Zu
4. Content for an Informed Citizenry by Tony J. Carrizales
5. Digital Governance Services by James Melitski
6. Citizen Participation by Aroon P. Manoharan and Sean Mossey
7. Social Media Management in Local Government by Lisa Mahajan Cusack
8. M-Government by Alex Ingrams
9. Big Data and Open Government by Alex Ingrams and James Melitski
10. The Digital Divide by Sean Mossey and Aroon P. Manoharan
11. The Functionality and Future of E-Government by Marc Holzer and Alan R. Shark
About the Authors and Contributors
Index
Biblio Notes
Note: Includes references and index.
Number of Copies
1
